Vehicle Administator

Lookers Jaguar Landrover Bishop Stortford

Contract Type: Permanent, Full-time

Working Hours: 37.5 hours per week, working Monday-Friday, 8:30am-5pm, 1 hour lunch 

Salary: Up to £31,000 (dependent on experience)

Lookers JLR are recruiting for a meticulous detail focused Vehicle Administrator to join us on a full-time, permanent basis. You will provide an exceptional administrative experience to our Sales team ensuring all admin tasks associated with Sales Departments are completed accurately and on time. You will have access to in-house training opportunities and will learn from our established and dedicated Sales and Administration teams.

Our Sales Administrators support the day to day running of our operational department by providing high quality administrative support to our Sales Executives in our busy JLR division. They are knowledgeable and capable of working at pace whilst providing a first-class service. In this role you must ensure that orders meet the specification of the vehicle and that customers are updated regarding delivery, and any time management issues that may arise.

Key Responsibilities:

• Accurately add vehicles to stock records
• Maintain and update vehicle stock records
• Ensure all vehicle documents (V5s, MOT history, service records) are complete, accurate, and securely filed
• Tax all sold vehicles in advance of delivery
• Promptly create accurate sales invoices, aligned with customer order forms
• Verify documentation and payment before vehicle release to customers
• Be able to work in a digital environment (uploading paperwork and documents to online platforms)
• Order new vehicles with the manufacturer
• Ensure payment requests are raised and submitted in a timely manner (finance settlements, used car purchases, PDI payments)
• Determine various support money issued by the manufacturer and ensure it’s taken as profit in correct selling month
• Arrange collection and delivery of vehicles from across the country
• Provide cover to another retailer remotely when required due to annual leave
• Build up an understanding of the demonstrator process and when defleet support is applicable (including adding correct amount to the record)

Essential Skills and Qualifications:

• Previous experience in an administrative role is essential
• Strong attention to detail and excellent organisational skills
• A proactive, can-do attitude with the ability to work effectively in a fast-paced team environment
• Strong interpersonal and communication skills
• Experience using Kerridge/Drive is an advantage, but not essential – full training will be provided

Core Benefits:

• Competitive salaries with structured pay scales and progression as you grow within the business
• Generous annual leave that increases with your length of service
• Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
• Access to Techscheme for discounted technology purchases with flexible payments

Health & Wellbeing:

• Eyecare vouchers to help cover vision care needs
• Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
• Dental insurance for everyday dental care and unexpected treatments
• Critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing:

• MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
• Free will writing services to help plan for the future
• Flexible life assurance options and partner life assurance for added protection

Leisure & Lifestyle:

• Discounted gym memberships to support an active lifestyle
• Travel insurance to help you explore with confidence
• Access to home and technology vouchers
• bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. 

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.