Parts Supervisor

Parts Supervisor - BMW Stoke

Permanent, Full-Time

Salary: £30,000 - £32,000 basic . OTE up to £38,200 Annually 

Hours: Monday to Thursday 8:30am-5:30pm and Friday 9am-5:30pm. 

We are on the hunt for a Parts Supervisor to come and join our exceptional team at BMW/MINI Stoke

Working closely with our team of Parts Advisors you will be responsible for driving initiatives to achieve parts performance and service levels to our valuable Trade customers. This is an excellent opportunity for the right person to join our friendly and professional team and be integral to the smooth running of our Parts operation. Working alongside a team of trade parts advisors, you will be able to build relationships and manage our customers’ expectations by going above and beyond.

• Assisting the Parts Manager with daily duties 
• Checking in stocks, invoicing and issuing them to our delivery drivers 
• Cashing in Drivers. 
• Ensuring returns are up to date. 
• Answering calls from our trade customers and securing sales.
• Providing excellent customer care. 
• Driving your team to achieve set goals and targets.
• Conducting 1 to 1 meetings quarterly with your team.
• Monthly reviews with the manufacturer.

You will have previous experience gained in a similar role. You will possess excellent communication skills, and practical knowledge of computer systems. It is important that you are able to work as part of a team as well as having the ability to work independently. 

You will be a people person with excellent verbal and written communication skills. You will be able to work both independently and as part of a dynamic team. 

If your skills and experience match what we are looking for, please apply today and one of the Talent Acquisition Team will be in touch.

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.  

We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Core Benefits:

• Competitive salaries with structured pay scales and progression as you grow within the business
• Generous annual leave that increases with your length of service
• Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
• Access to Techscheme for discounted technology purchases with flexible payments

Health & Wellbeing:

• Eyecare vouchers to help cover vision care needs
• Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
• Dental insurance for everyday dental care and unexpected treatments
• Critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing:

• MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
• Free Will writing services to help plan for the future
• Flexible life assurance options and partner life assurance for added protection

Leisure & Lifestyle:

• Discounted gym memberships to support an active lifestyle
• Travel insurance to help you explore with confidence
• Access to home and technology vouchers
• bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. 

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.