Sales Manager

Newcastle Nissan & Changan
Hours: 44 hours per week; Monday - Friday 9am - 6pm, Saturday 9am - 5pm and Sunday 11am - 3pm (one day off midweek and Sundays on rota basis)

Salary: OTE up to £70,000 with basic between £45,000 to £50,000 depending on experience

Are you looking for a career defining role and longing to be part of something exciting?! Newcastle Nissan & Changan are looking for an ambitious and talented Sales Manager to join our successful team.
As a Sales Manager at Lookers, you will act as a role model for customer service excellence for the team, always leading by example. You will develop long-lasting, meaningful relationships with our customers and coach and motivate the team to do so too. You will be reporting into the General Manager who is a friendly hands on leader who supports and motivates the team to enable them to perform to the best of their ability. This is an opportunity not to be missed!  
You will oversee the day to day running of the showroom including vehicle valuations and sales, supervising the vehicle journey from workshop prep right through to imaging and showroom presentation. You will work alongside the divisional buyer, the dedicated Aftersales team, detailers, and photography team so that you can deliver marketing standards. 

Responsibilities

• Managing the full sales process, from web inquiry to phone & showroom.
• Managing staff performance from structured 121’s to training & development.
• Implementing department targets and brand KPI's.
• Responsible for buying in vehicles. As well as up to date stock pricing.
• Ensuring full FCA compliance within the Sales Department.
• Manage and own our Customer Satisfaction.

You will have prior experience in a similar premium automotive environment with a proven track record in transactional sales and delivering exceptional customer service experiences. You will have experience in leading a highly motivated team and know how to get the best out of each team member. 
Experience monitoring financial performance against budget and the ability to identify and address any shortfalls promptly is a must. You will need the ability to understand finance and insurance product regulations. The ideal candidate will have excellent communication skills and the ability to influence and negotiate a sale. You must also have a full UK driving licence to be considered for this vacancy.

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.  

We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Core Benefits:

• Competitive salaries with structured pay scales and progression as you grow within the business
• Generous annual leave that increases with your length of service
• Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
• Access to Techscheme for discounted technology purchases with flexible payments

Health & Wellbeing:

• Eyecare vouchers to help cover vision care needs
• Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
• Dental insurance for everyday dental care and unexpected treatments
• Critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing:

• MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
• Free will writing services to help plan for the future
• Flexible life assurance options and partner life assurance for added protection

Leisure & Lifestyle:

• Discounted gym memberships to support an active lifestyle
• Travel insurance to help you explore with confidence
• Access to home and technology vouchers
• bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. 

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.