Service Technician

Lookers Nissan Newcastle

Contract Type: Permanent, Full-Time

Salary: up to £42,600 OTE (including £30,000 to £34,000 basic depending on qualifications, plus an additional £2,000 for EV qualification and £6,000 bonus, uncapped earnings)

Hours: (42 hours per week) On a rota basis Monday - Friday 8:00am - 4:30pm with one late finish of 17:30, and 1 in 4 Saturdays 8:00am - 12:30pm

Lookers Nissan Newcastle are recruiting for a Service Technician to join their fantastic workshop. While working alongside a team of experienced technicians, you will play a vital role carrying out services, MOTs or general repairs in line with manufacturer guidelines, and liaising with the Diagnostic Technicians and Master Technician for guidance when dealing with complex issues.

Our Service Manager, Mark Butler has worked at Nissan Newcastle for over thirty years, starting out as an apprentice on the tools to progressing to service manager, and is who you will be reporting to. This is a brilliant opportunity to learn from one of the best, where you will be provided with on-going support to ensure you have everything you need in order to succeed in your role, with the chance to work on prestigious vehicles from Lookers Premium!

We can also offer you excellent career progression and training opportunities, including manufacturer accredited schemes and Hybrid & Electric training, to accelerate your career further.

• Carrying out vehicle health checks using the latest technology 
• Conducting vehicle service in accordance with manufacturers guidelines and customer requests
• Carrying out any additional repairs once authorised by the customer
• Warranty repairs are per the manufacturer’s guidelines and relevant write up is complete
• Taking the customers vehicle out on a road test to ensure all faults are rectified
• Complete all relevant paperwork to a high standard 
• Carrying out MOT tests in line with ministry guidelines

The ideal candidate to be considered for this role will have minimum NVQ Level 3 in Light Vehicle Maintenance and Repair or equivalent, motor industry experience (brand or non-brand), and a full and valid UK driving licence. You’ll be self-motivated whilst being able to support your team, ambitious and eager to learn, and are able to work to and maintain the highest of standards to all vehicles that take a spin through our doors.

The salary range for this vacancy is between £30,000 for a Level 3 qualified Technician up to £34,000 for a Senior Technician, plus an additional £2,000 for EV qualification and up to £6,000 uncapped bonus.

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.  

We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Core Benefits:

• Competitive salaries with structured pay scales and progression as you grow within the business
• Generous annual leave that increases with your length of service
• Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
• Access to Techscheme for discounted technology purchases with flexible payments

Health & Wellbeing:

• Eyecare vouchers to help cover vision care needs
• Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
• Dental insurance for everyday dental care and unexpected treatments
• Critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing:

• MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
• Free will writing services to help plan for the future
• Flexible life assurance options and partner life assurance for added protection

Leisure & Lifestyle:

• Discounted gym memberships to support an active lifestyle
• Travel insurance to help you explore with confidence
• Access to home and technology vouchers
• bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. 

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.