Used Car Sales Executive

Lookers Middlesbrough Hub

Up to £50,000 OTE per annum, including £25,000 basic plus commission 

44 hours per week, rota pattern includes (Monday-Friday 9am-7pm, Saturday 9-5.30pm, Sunday 10-4pm) 

You’ll work at the Lookers Car Hub in Middlesbrough, a one stop shop where customers can buy a quality used car, book in for repair work, recharge or refuel their car, and learn about the future of motoring. The Hub will stock around 300 cars, have an onsite workshop and loads of other resources for customers. 

As a used car sales executive you be working with customers to help them find the best car from a wide range of brands and prices. You will develop long-lasting, meaningful relationships with our customers and coach and motivate the team to do so too. In this role you reporting into the Sales Manager who has an incredible portfolio of experience in the Automotive industry, and you will be responsible for our on-site team of Used Car Sales Executives. This is an opportunity not to be missed!

You will oversee the day to day running of the showroom including vehicle valuations and sales; supervising the vehicle journey from workshop prep right through to imaging and showroom presentation. You will work alongside the divisional buyer, dedicated prep Technicians, detailers, and photography team so that you can deliver marketing standards.

Responsibilities

• Communicating with customers via email, telephone and in person ensuring you create a welcoming environment at all times
• Communicating effectively with customers and listening intently to their wants and needs, in order to suggest suitable vehicles that match their requirements
• Arranging and accompanying customers on test drives
• Negotiating the final price for the sale
• Completing the relevant paperwork for each sale
• Liaising with all the relevant departments throughout the whole sales process to ensure an efficient and smooth transaction

Prior experience in a similar premium automotive environment with a proven track record in transactional sales and delivering exceptional customer service experiences. You will need the ability to understand finance and insurance product regulations, and have excellent communication skills and the ability to influence and negotiate a sale. Due to the nature of the role, a full UK driving licence is essential.

If your skills and experience match what we are looking for, please apply today and one of the Talent Acquisition Team will be in touch.

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.  

We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Core Benefits:

• Competitive salaries with structured pay scales and progression as you grow within the business
• Generous annual leave that increases with your length of service
• Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
• Access to Techscheme for discounted technology purchases with flexible payments

Health & Wellbeing:

• Eyecare vouchers to help cover vision care needs
• Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
• Dental insurance for everyday dental care and unexpected treatments
• Critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing:

• MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
• Free will writing services to help plan for the future
• Flexible life assurance options and partner life assurance for added protection

Leisure & Lifestyle:

• Discounted gym memberships to support an active lifestyle
• Travel insurance to help you explore with confidence
• Access to home and technology vouchers
• bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. 

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.