Sales Support Advisor

Location: Group Fleet, Harrogate

Hours: 40; Monday – Friday 09:00-17:30 (2 days in the office and 3 WFH)

Salary: £25,400 plus up to £1,000 in bonus 

We are happy to announce due to a team expansion we have a Sales Support Advisor role available based at our Group Fleet office in Harrogate, this is a Hybrid working role.

This is an interesting and varied role; you will report into Terry our Group Fleet Team Leader and work alongside a team of Sales Support Advisors in providing a professional and efficient service to Group Fleet customers.

• To support in the management and ordering of vehicles for customers
• To use the internal fleet management system and comply with the laid down procedures when processing and managing customer orders
• To ensure all customer records/databases are complete and up to date
• To deal with internal and external queries in a pro-active and professional manner
• To ensure the highest level of customer service is provided to Group Fleet customers

We would also like you to be confident, organised and brilliant at communicating! The ideal candidate will be IT literate and confident using computer databases. Do you have previous administrative experience? You could be the perfect candidate we’re looking for! 

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.  

We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Core Benefits:

• Competitive salaries with structured pay scales and progression as you grow within the business
• Generous annual leave that increases with your length of service
• Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
• Access to Techscheme for discounted technology purchases with flexible payments

Health & Wellbeing:

• Eyecare vouchers to help cover vision care needs
• Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
• Dental insurance for everyday dental care and unexpected treatments
• Critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing:

• MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
• Free Will writing services to help plan for the future
• Flexible life assurance options and partner life assurance for added protection

Leisure & Lifestyle:

• Discounted gym memberships to support an active lifestyle
• Travel insurance to help you explore with confidence
• Access to home and technology vouchers
• bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. 

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.