General Manager

General Manager  

Mercedes Benz of Stafford

Upto £90k OTE

Hours: Monday - Friday 08:30-18:00 (with one day off) Saturday 08:30-17:00 Sunday 10:00- 16:00 one in three

General Manager (Incorporating Used Car Sales Manager Role)

We are looking for an exceptional General Manager to lead our dynamic team at a motor retail site with significant development opportunities. This unique opportunity combines the responsibilities of a General Manager with the operational focus of a Used Car Sales Manager, making it ideal for a driven professional ready to take on a multifaceted role in the premium automotive sector.

• Strategic Leadership: Develop and implement business strategies to drive growth, improve operational efficiency, and ensure customer satisfaction.
• Leadership & Team Development: Inspire and lead a highly motivated team, fostering a culture of excellence and ensuring each member reaches their full potential.
• Sales Management: Oversee used car sales operations, drive transactional sales, and deliver exceptional customer service experiences.
• Financial Oversight: Monitor financial performance against budget, identify and address shortfalls promptly, and ensure profitability. Maintain accurate forecasting and reporting.
• Operational Excellence: Ensure the seamless day-to-day running of the site, upholding company standards and achieving key performance indicators.
• Regulatory Compliance: Maintain a strong understanding of finance and insurance product regulations and ensure compliance.
• Customer Relations: Leverage excellent communication and negotiation skills to influence and secure sales while enhancing customer satisfaction.

What We Are Looking For:

• Automotive Experience: Prior experience in a premium automotive environment.
• Sales & Customer Service Expertise: A proven track record of success in transactional sales and delivering exceptional customer experiences.
• Financial Acumen: Strong experience managing budgets and financial performance.
• Leadership Skills: Exceptional ability to lead, motivate, and develop a high-performing team.
• Communication Skills: Strong communication, negotiation, and interpersonal skills.
• Adaptability: The ability to thrive in a fast-paced, results-oriented environment.

Why Join Us?

We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands across over 150 dealerships in the UK and Ireland. Our people are our most valuable asset, and we are committed to their growth and well-being. Here’s what we offer:

• Competitive Salaries: With clear pay scales to reward your development.
• Generous Annual Leave: Increasing with length of service.
• Exclusive Benefits: Access to colleague car plans, cycle-to-work schemes, and discounted shopping vouchers.
• Family-Friendly Policies: Enhanced maternity, paternity, and adoption leave packages.
• Health & Well-being: Critical illness cover, life assurance, free will-writing services, and 24/7 access to GP services through Smart Health.

About Us:

We pride ourselves on creating an inclusive working environment where everyone can bring their whole selves to work. As an equal opportunities employer, we’re committed to fostering a culture free from discrimination, where our people can thrive.

Application Process:

If your skills and experience align with what we’re looking for, apply today and our Talent Acquisition Team will be in touch. For more information, email joshsummerside@lookers.co.uk.

Please note: If successful, we will conduct employment checks including verification of your recent employment, address, credit history, and a standard criminal record check. A driver’s license check will also be conducted for roles requiring driving.