Showroom Host

Lookers Stoke BMW

Contract: Permanent, full-time

Salary: £11.44 per hour

Working Hours: 42.5 Monday To Friday 08:00 to 18:00 

At BMW Stoke we have a fantastic opportunity for a warm, empathetic, and enthusiastic individual to join our team as a full-time Receptionist / Showroom Host. As a Showroom host you will be our customers first point of contact and are crucial in providing Lookers a world-class experience. 

Here at BMW, you will be reporting to the accomplished  Tony Crolla. Along with the extensive knowledge and support from Tony, you can look forward to on-going training opportunities that provide you with the right career path and career progression within the Automotive industry. 

Our reception team or as we sometimes like to call them, Showroom Hosts are passionate about delivering first class customer experiences and let their warm, friendly personality shines through during each customer interaction. If you enjoy going above and beyond for customers, then this is the right place for you! 

• Being the first point of contact for our customers
• Ensuring the dealership is kept tidy and presentable at all times along with making sure customers are taken care of
• Contributing to a happy, positive working and team environment
• Assisting with general administrative duties in the dealership with accuracy and attention to detail
• Customer facing role with requirements to work over the phone and via email too
• Always maintain highest levels of professionalism 

You will be someone who has pride in high standards to keep our showroom tidy and always welcoming. Excellent communication skills will be your strength and you will be able to demonstrate a successful blend of confidence and assertiveness when dealing with people. You will be warm, empathetic, and friendly and have an approachable and professional manner. 

Having experience working in a similar role with the ability to deal with a variety of responsibilities along with strong organisation skills and an eye for detail is also important. 

If your skills and experience match what we are looking for, please apply today and a member of the Talent Acquisition Team will be in touch.  

About Us

We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.  

We firmly believe that our people are our most valuable asset. We value the commitment they make to the business which is why we are continually working to provide a market leading rewards and benefits package. 

• Competitive salaries with clear pay scales in place as you develop
• Generous annual leave allowance that increases with length of service
• Eligibility to join one of our colleague car plans and cycle to work scheme
• Enhanced maternity leave, adoption leave (6 months full pay) and paternity leave (2 weeks full pay)
• Critical illness cover after 2 years plus life assurance and free will writing service
• Techscheme where you can get the latest tech for less and spread the cost, eye care scheme and discounted shopping vouchers
• Employee assistance programme and free access to Smart Health giving employees and their immediate families access to 24/7 GP services to support well being 

Lookers are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive a driver's licence check will also be carried out.