Motability Specialist

Motability Specialist

Glasgow Volvo 

Monday - Friday 8am - 6.30pm, Saturday 8am - 5pm, Sunday 10am - 2pm on rota basis

£50000 OTE (£25000 basic plus commission)

As a Motability specialist you will develop lasting relationships with each one of our customers; being the first point of contact and a true specialist in Motability products! Were not looking for a high flying sales expert or even someone with heaps of Motability experience however, it is important that you’re a quick learner and are able to take our Motability customers through a knowledgeable buying process with honesty and enthusiasm. This isn't about giving the hard sell, we are really looking for a people person who is there to support our customers and make their buying process as smooth and as stress-free as possible.

• You will be the key point of contact for our customers
• Communicating via email, phone and in person
• Achieving sales targets in line with KPIS
• Identifying new business opportunities and supporting colleagues within your team
• The ability to listen well, and have the skills to influence and persuade in both positive and negative circumstances
• Dealing with customers with vulnerabilities and helping them pick their new vehicle, you will be patient, professional and a real people person! 

Our ideal Motability Specialist will have previous experience within the automotive industry, a passion for growth and development tailoring their approach to the individual customers’ requirements and offer solutions appropriate to their specific circumstances. You’ll keep in regular contact with our Motability customers, managing them even once they have moved on to dealing with our service team, therefore building, and maintaining long term relationships! You will be a super organised and patient individual who takes pride in their work, customer focused as well as target driven… we are looking for a well-rounded individual who has a passion for people!

About us:

Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK & Ireland. We recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package. This includes competitive basic salaries plus;

• Enhanced holidays that increase with service
• Eligibility to join one of our car schemes
• Critical illness cover after 2 years and Life Assurance
• Smart Health - free access to support 24 hours a day, 365 days a year
• Enhanced paid maternity, paternity and adoption leave

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people and we like to celebrate and encourage success at all levels with our annual Lookers Excellence Awards. So? What are you waiting for?

Charles Hurst is an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role and responsibilities, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.