Location: Volkswagen Guildford
Hours: 42; Monday- Friday: 08:00-17:30 plus 1 in 3 Saturdays 08:00-12:30
Salary: £36,800 OTE (including £30,000 to £32,000 basic depending on experience, plus bonus)
Lookers VW Guildford is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team which consists of a team Service Advisors, Vehicle Technicians and our enthusiastic and friendly Service Manager.
As a Service Advisor at Volkswagen, you will benefit from continuous training opportunities through our in-house brand developments. This is a truly exciting opportunity with potential for progression opportunities within Lookers!
As a Service Advisor at our busy dealership you must have heaps of energy, a warm personality and a real passion for delivering a first class customer experience each and every time. You will have excellent communication skills and the ability to build rapport easily whilst being able to explain technical information in a way that is clear and concise. Previous experience using Kerridge / ADP would be an advantage, as well as having knowledge of other essential dealer systems.
You will be a great team player but be able to also work independently using your own initiative. We want to hear from you if you have worked in a similar role within the automotive industry and have a passion for customer service and cars!
If your skills and experience match what we are looking for, please apply today and a member of the Talent Acquisition Team will be in touch.
About us:
Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK & Ireland. We recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package.
This includes competitive basic salaries plus;
Enhanced holidays that increase with service
Eligibility to join one of our car schemes
Critical illness cover after 2 years and Life Assurance
Smart Health - free access to support 24 hours a day, 365 days a year
Enhanced paid maternity, paternity and adoption leave
For some roles a company car and additional earning potential through commission or bonus.
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels with our annual Lookers Excellence Awards. So? What are you waiting for?
Lookers are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
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