Bodyshop Supervisor

Bodyshop Supervisor at Volkswagen Newcastle Scotswood Road

Hours: Monday-Friday 8:00am-5.30pm
Salary: £32,000 basic plus £8,000 bonus, OTE up to £40,000

The Bodyshop Supervisor oversees daily operations of the body shop, ensuring high-quality, timely, and safe repairs. This role is split 50/50 between productive, hands-on repair work and supervisory responsibilities, leading a team of technicians, managing workflow, and ensuring compliance with company standards and customer expectations.

Key Responsibilities

Team Leadership:

• Supervise and support body shop technicians, assigning tasks and providing training.
• Maintain a safe and productive work environment, fostering teamwork and collaboration.

Workflow Management:

• Oversee repair schedules, manage work orders, and ensure high-quality, on-time job completion.
• Perform quality checks and inspections to maintain service excellence.

Customer Relations:

• Communicate with customers, provide estimates, and ensure satisfaction by delivering excellent service.

Inventory Management:

• Monitor supplies, tools, and equipment.
• Manage stock levels and maintain operational readiness.

Safety & Compliance:

• Ensure adherence to safety protocols, environmental regulations, and company policies.

Qualifications

• 3-5 years of experience in automotive body repair, with supervisory experience preferred.
• Strong knowledge of body shop repair processes, tools, and techniques.
• Excellent leadership, communication, and organizational skills.
• Hands-on technical expertise in body repairs to support productive responsibilities.

About Us
Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK and Ireland.

We recognise the hard work, flexibility, and commitment of our people, so we offer an industry-leading benefits package. This includes competitive basic salaries plus:

• Enhanced holidays that increase with service.
• Eligibility to join one of our car schemes.
• Critical illness cover after 2 years and Life Assurance.
• Smart Health - free access to support 24 hours a day, 365 days a year.
• Mental Health support available 24 hours a day, 365 days a year: Mental Health Aiders on site/online, EveryMind, and much more.
• Enhanced paid maternity, paternity, and adoption leave.
• For some roles, a company car and additional earning potential through commission or bonus.

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great team and celebrate success at all levels with our annual Lookers Excellence Awards.

Equal Opportunities
Lookers are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole selves to work and reach their full potential.

Application Process
If your application is successful, we will conduct relevant employment checks prior to you starting with us. Depending on the role and responsibilities, these could include verifying your recent employment, address, and credit history. We may also conduct a criminal record check and a driving license check.

If your skills and experience match what we are looking for, please apply today, and a member of the Talent Acquisition Team will be in touch.