IT Operational Risk & Control Manager

IT Operational Risk & Control Manager 

Altrincham 

To support and facilitate the implementation and embedding of the Lookers Risk Management Framework approach into the relevant business directorates (the 1^st Line of Defence).  Working with the accountable executive and their leadership team to implement and embed the risk management policies, processes and procedures in line with the Board approved risk framework.

Providing the accountable executive with regular updates on the risk profile for their areas of accountability, keeping risk management on the agenda to drive actions to mitigate risks and improve controls.

Working closely with the 2^nd Line of Defence to embed processes and provide an accurate view of the risk profile.

Acts as a ‘risk champion’ and subject matter expert to embed risk management culture with the directorate.

• Facilitate and support the development and embedding of the directorates Risk & Control registers.
• Work with all relevant colleagues to identify the risks that impact the directorate and the controls that manage those risks.
• Perform objective assessments and testing of the effectiveness of controls and work with colleagues to improve the control environment.
• Able to apply judgement and a risk vs reward approach to influence behaviours and processes.
• Ensure the risk profile of the directorate is subject to regular monthly review, including monitoring of actions to mitigate risks and improve controls.
• Adopt a risk-based approach to ensure the risks and control improvements are appropriately prioritised.
• Coordinate with stakeholders across all relevant departments to ensure actions to mitigate risks and improve controls are tracked to completion.
• Produce regular reports and management information to describe the risk profile for the directorate.
• Engage regularly with the accountable executive and their leadership team to discuss the risk profile.
• Perform independent checks and deep dives of the control environment to assess the quality and embeddedness of processes and controls.
• Engage actively with the 2^nd line of Defence to provide regular updates on the risk profile.
• Work with colleagues to facilitate and develop effective Key Risk Indicators (KRI’s) to measure and monitor the risk profile.
• Where relevant facilitate and develop Risk Appetite Measures to inform the Risk Appetite Reporting.
• Engage with the 2^nd line of defence to establish regular reporting of the risk profile.
• Attend governance meetings and committees to provide updates as required.
• Act as the business units champion in relation to the Incident Management Process.  Working with the 2^nd line of defence to embed the process and train colleagues on how and when to report incidents
• Work with directorate colleagues to maintain awareness of the incident management process.
• Facilitate and support colleagues to ensure adherence with the incident reporting process SLA’s and drive the resolution of incidents including root cause analysis of underlying problems and coordination of the actions to resolve.
• Act as a Subject Matter Expert for risk management and champion the embedding of a risk aware culture.
• Build strong working relationships with all relevant 1^st line stakeholders, the 2^nd line of defence and audit to drive effective actions.
• Support the 2^nd line of defence in performing risk assurance activities.
• Facilitate and support the executive to review and refresh the risk policies they are accountable for at least annually.
• Work with the executive and directorate leadership team to develop and embed the relevant policy requirements including controls, processes, monitoring and testing of effectiveness.
• Provide the 2^nd line of defence with regular updates on progress to embed the policy requirements.
• Facilitate and coordinate internal audit responses through collaboration with Audit.

Skills, Knowledge and Experience

• Knowledge of risk management concepts and implementing and embedding risk processes and policies.
• Strong verbal and written communication skills – Able to confidently communicate, coordinate workshops and present outcomes to colleagues Head of, Franchise Director and Executive Level.
• Process improvement:  Able to objectively assess processes and identify control weaknesses and areas for improvement.
• Strong analytical skills:  Able to analyse and develop data, including key risk indicators.  Assess trends and perform root cause analysis to identify underlying causes.
• Problem solving and critical thinking.
• Coordination skills – able to coordinate and perform workshops with groups of colleagues to drive action closure.
• Report Writing - Provide commentary to feed into key risk reports and Audit Committee deliverables.  Able to distil key messages and summarise for senior audiences
• Time management – able to organise work and prioritise to meet agreed deadlines.
• Able to use Microsoft Office to a high capability, particularly Excel, Word, and PowerPoint.
• Able to apply judgement and a ‘risk vs reward’ mindset.

If your skills and experience match what we are looking for, please apply today and a member of the Talent Acquisition Team will be in touch. Or, if you require further information about this vacancy, please email joshsummerside@lookers.co.uk

About us

Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK & Ireland. We recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package. This includes competitive basic salaries plus;

• Enhanced holidays that increase with service
• Eligibility to join one of our car schemes
• Critical illness cover after 2 years and Life Assurance
• Smart Health - free access to support 24 hours a day, 365 days a year
• Enhanced paid maternity, paternity and adoption leave
• For some roles a company car and additional earning potential through commission or bonus.

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people and we like to celebrate and encourage success at all levels with our annual Lookers Excellence Awards. So? What are you waiting for?

Lookers are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role and responsibilities, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.