Business Manager

Bishop Stortford Volvo

Salary: Basic £35,000 plus OTE up to £60,000

We are recruiting for a super exciting role of a Business Manager to join our luxury Volvo dealership at Bishop Stortford. As Business Manager / Transaction Manager you will support the Sales Team to identify, based on individual customers suitability and requirements, appropriate vehicle, funding and additional products if required. You will ensure the sales process is fully compliant whilst meeting agreed profitability targets and providing customers with a premium service throughout.

Responsibilities

You will be responsible for building and presenting deals to the customer following qualification from the Sales Team. 

• Understanding all aspects of financial and insurance product regulations to ensure accurate information is given when negotiating a sale.
• Naturally building rapport with customers quickly and easily and able to treat customers fairly.
• Monitoring finance performance against budget; identifying and addressing shortfalls.
• Assisting management in planning, forecasting trends, and revising plans for the dealership on an ongoing basis
• Working with management to coach and develop the skills of the team to achieve business objectives.
• Qualifying customer’s demands and needs so the customer can choose the most appropriate product for them.
• ·Logging all activity to monitor performance, measure outcomes and provide regular feedback to the General Manager

Previous management experience gained from within the automotive industry is essential.

• Excellent relationship building, customer facing and negotiating skills.
• Proven track record in successfully coaching developing people.
• Organised; can manage conflicting demands.
• Honest, respectful with strong sense of integrity
• Reliable; meets deadlines without compromising the quality of work
• A full and valid UK Driving Licence

About us

We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.  

We firmly believe that our people are our most valuable asset. We value the commitment they make to the business which is why we are continually working to provide a market leading rewards and benefits package. 

• Competitive salaries with clear pay scales in place as you develop
• Generous annual leave allowance that increases with length of service
• Eligibility to join one of our colleague car plans and cycle to work scheme
• Enhanced maternity leave, adoption leave (6 months full pay) and paternity leave (2 weeks full pay)
• Critical illness cover after 2 years plus life assurance and free will writing service
• Techscheme where you can get the latest tech for less and spread the cost, eye care scheme and discounted shopping vouchers

Employee assistance programme and free access to Smart Health giving employees and their immediate families access to 24/7 GP services to support well being 

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. 

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive a driver's licence check will also be carried out.