Sales Executive

Colchester Ford

Contract Type: Permanent, full-time

Salary: up to £50,000 OTE including £25,000 basic plus uncapped commission 

Working hours: (44 hours) rota basis between Monday to Friday 09:00 to 18:00 with one late night to 18:30, Saturday 09:00 to 17:00 and Sunday 11:00 to 16:00 (one day off midweek and alternate Sundays)

Do you have a desire to provide the best Customer experience possible? Are you ready to challenge yourself in an ever-evolving industry and accelerate your Sales career?

If so, we have the perfect opportunity for you. An opportunity that will allow you to utilise your fine-tuned Customer Service skills and provide an exceptional experience to all our customers. Previous automotive experience is desirable, but not essential for this role, as all we ask is that you're willing to get stuck in and learn the products inside and out. Full support and training will be provided, with access to Lookers sales process training from Day 1 of your journey with us.  At Colchester Ford, we have Sales Advisors specialising in New or Used car sales, ensuring that they comply with our FCA regulated sales process. You will be the key point of contact for our customers, communicating via email, phone and in person. Attention to detail and flawless administration skills will help you succeed in closing the deal. You may be expected to drive some of the most prestigious vehicles on the market, therefore a full UK driving licence is a must. 

Responsibilities / Key Skills

• Communicating effectively through all channels with all customers to ensure our high customer service levels are maintained
• Listening to our customers wants and needs in their vehicle, and suggesting suitable vehicles 
• Arranging and accompanying customers on test drives
• Negotiating the final price for the sale
• Completing the relevant paperwork for each sale
• Follow up with customers after each sale to ensure satisfaction with the process
• Maintaining all of our minimum standards to ensure you consistently hit your KPIs

If your skills and experience match what we are looking for, please apply today and a member of the Talent Acquisition Team will be in touch. 

About us

We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.  

We firmly believe that our people are our most valuable asset. We value the commitment they make to the business which is why we are continually working to provide a market leading rewards and benefits package. 

• Competitive salaries with clear pay scales in place as you develop
• Generous annual leave allowance that increases with length of service
• Eligibility to join one of our colleague car plans and cycle to work scheme
• Enhanced maternity leave, adoption leave (6 months full pay) and paternity leave (2 weeks full pay)
• Critical illness cover after 2 years plus life assurance and free will writing service
• Techscheme where you can get the latest tech for less and spread the cost, eye care scheme and discounted shopping vouchers
• Employee assistance programme and free access to Smart Health giving employees and their immediate families access to 24/7 GP services to support well being

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. 

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive a driver's licence check will also be carried out.